Choice of Administration Services
The Trustee has the flexibility of selecting a combination of services or to select the entire administration package.
CCI Superannuation Administration offers the industry recommended "Best Practice" Fund Administration to enable Fund Trustees to fulfil requirements under Law.
If an administration service is not listed, the Trustee needs only to make a request and specify their requirements.
Administration Services
Being part of Catholic Church Insurances gives CCI Superannuation Administration the ability to create the economies of scale that provide cost savings and efficiencies. The company's departmental structure supports service delivery and specialist expertise across a wider business organisation.
Not only does CCI Superannuation Administration provide economies of scale but in addition provides services tailored to your needs.
After choosing the services you require, we will draft a legal Administration Agreement recording the details of the services requested by the Trustee, which will be agreed executed on acceptance.
Current Performance
CCI Superannuation Administration
- Administers the accounts of over 35,000 members
- Receives contributions from over 2000 employers
- Handles over 9,000 enquiries per annum
- Performs over 40,000 administration transactions per annum
CCI Superannuation Administration has provided superannuation administration services to the National Catholic Superannuation Fund (NCSF) for over twenty years. The following is a testimonial from one the Trustees of the National Catholic Superannuation Fund.
An endorsement of CCI Superannuation Administration from a current trustee's perspective:
"To my knowledge, CCI Superannuation Administration Services have been the Fund Administrators for the National Catholic Superannuation Fund for the twenty years. They were formed as a team to help provide a better service to that offered by the main stream administration companies available at the time.
CCI Superannuation Administration has become an integral part of the successes of NCSF. They have been cost effective at all times being cunning and frugal in operation yet providing excellent service. Our NCSF costs have always been competitive because of Catholic Church Insurances' ability to be effective without over expensive systems.
CCI Superannuation Administration have offered us at NCSF individual attention on a daily basis, via the Chairman of the Board, through the fund secretary and if need be to individual trustees.
As an administrator they have an excellent horizontal regional team- directed service staff. The staff members seem to know their individual employers well and keep these lines of communication open. The expertise seems to be held across most staff, rather than any central top down approach.
The administration staff are open to visitations from Trustees and happy to sit down at terminals with them to explain how they operate.
CCI Superannuation Administration provide clear, concise quarterly reports including fully established service standards which are met to a high degree.
CCI Superannuation Administration give us on the NCSF Super Fund Board considerable confidence that our responsibilities are being shared by a very professional administration team".
(Mr) Greg Quinn
Trustee
N.C.S.F. Limited & Science Teacher
St Patrick's College, Shorncliffe, QLD
Fund Management
Each Superannuation Fund will have a Superannuation Business Manager assigned to ensure that a high level of service is provided to the Trustees. The Superannuation Business Manager is available as required for Board and committee meetings. Also each Fund is provided with a dedicated team of Administrators who are assigned specific groups of employers to ensure that day-to-day administration is handled on the most personal level available.
Member Services & Communications
The manner in which a super fund communicates with members and employers is rapidly becoming a vital part of the Trustee's obligations to inform and educate members of their superannuation.
CCI Superannuation Administration has a dedicated team experienced in producing a full range of superannuation communications material:
- Member magazines
- Statements
- Guides/Booklets
- Newsletters
- Forms
- Employer compliance Bulletins
- Information and marketing brochures
Our team will liaise with you for the brief on concept, design, layout, style and format, and deliver the material professionally presented for your final acceptance.
Business Development
With higher emphasis placed on superannuation today, it is necessary to continue regular service to existing employer sponsors and members, as well as building new membership and growth for the Fund. Through growth the Fund continues to benefit by creating economies of scale. CCI Superannuation Administration has specialist staff dedicated to new and strategic initiatives and develops value-added services, such as membership development, insurance services, compliance advice and updates on legislation.
Insurance & Claims Services
Dealing with the Fund's group insurance needs for its members can present complications and challenges to Trustees.
CCI Superannuation Administration assists Trustees to:
- Review insurance policies terms and conditions
- Research prospective insurers
- Review tenders and negotiate on behalf of Trustees
- Assist in the legal aspects of claims:
- Insurance benefits
- Non-insured death benefits
- Invalidity benefits
Including:
- Collection of documents
- Liaison with Insurer and claims assessors
- Recommendation to Trustees based on professional assessment
- Consultation with Trustee and Insurer on disputed claims
- Coordination and assistance with any Superannuation Complaints Tribunal (SCT) cases
Technology & Innovation
CCI Superannuation Administration provides a range of technology for the administration of superannuation business that caters for all the requirements of Superannuation Industry (Supervision) Act 1993 (SIS), taxation and other relevant Law. Our technology platform provides a complex, highly integrated application system with the capacity to handle large volumes all day, every day. Our technology provides is cost-effective solutions to ensure the highest system availability value for money and service.
CCI Superannuation Administration employs experienced, highly skilled people dedicated to provide high quality technology and daily maintenance ensuring the highest system availability practicable.
Our commitment to utilise current technologies for the best advantage and efficiencies is evident in our short-term strategies for development of superannuation systems, including e-commerce and internet capabilities.
Finance & Accounting/Statutory Reporting
All your Fund financial and accounting needs are catered for by the CCI Superannuation Administration accounting system. Full auditing facility is incorporated and all statutory reporting requirements are fulfilled. Ensuring that the lodgement of documents to the respective Authorites/Regulators is performed accurately and on time.
Fees & Charges
Fees and charges are low and competitive. All funds being administered have the opportunity to benefit from economies of scale that can be gained in Catholic Church Insurances.
Fees are flexible and negotiable on the quantity and type of services being delivered to the Fund.
Performance Criteria & Measurement
The performance criteria and measurement will be tailored to meet the Trustee requirements in accordance with SIS and industry "Best Practice" guidelines. Measurement reporting is included in the Fund Administration Trustee Reporting.
Interested In Our Services?
If you would like more information about us please call for a confidential discussion about our services. If you select us to administer you superannuation fund we will work hard for you so you will remain confident in your choice.
